Frequently Asked Questions

  • Haven Home Services offers thoughtful residential and commercial cleaning throughout the Tulsa Metro. We specialize in recurring cleaning, deep cleans, and move-in/move-out services. We also offer organization and decluttering services. See our Services page for more details.

  • Each clean we complete will include the following, and customizations are available upon request.

    Bathroom

    • Mirrors

    • Shower/tub — walls, floor, doors, fixtures (does not include descaling)

    • Counter and any other surfaces

    • Wipe light switches and door handles

    • Dry dust baseboards and window sills

    • Sink and faucet

    • Toilet — outside, inside, base, behind

    • Floor

    • Empty trash

    Kitchen

    • Cabinet fronts and handles

    • Backsplash

    • Inside microwave

    • Exterior of appliances — oven front, microwave, fridge

    • Stovetop (drip pans if applicable)

    • Countertops

    • Wipe light switches and door handles

    • Dry dust baseboards and window sills

    • Floor

    • Sink and faucet

    • Empty trash

    Entire Home

    • Dry dust baseboards, window sills, doors, and door frames

    • Dust surfaces and decor

    • Dust railings and banisters

    • Wipe light switches and door handles

    • Interior windows

    • Vacuum floors

    • Mop hard floors

    • Empty trash

  • Deep cleans include everything in our standard clean plus the following, and customizations are available upon request.

    Bathroom

    • Descale shower heads and faucets

    • Grout cleaning

    Kitchen

    • Oven interior

    • Inside fridge interior

    • Cabinet interiors

    • Grout cleaning

    Entire Home

    • Wall (scuffs that do not need fresh paint, dirt)

    • Light fixtures

    • Detail baseboards, window sills, doors, and door frames

    • Clean where applicable as high as two steps on ladder

    • Linens and make beds

    • Dust vents

  • We use transparent, flat-rate pricing based on the size, condition, and specific needs of your home. After an initial assessment, clients receive a customized quote tailored to the level of service requested. Recurring services are priced consistently to ensure predictability and value, while deep cleans and move-in/move-out services are quoted individually. There are no hidden fees, only clear communication and straightforward pricing.

  • What sets Haven Home Services apart is our level of care, accountability, and reliability so that you can trust us from the start. We don’t rush through checklists. We approach each home with intention and respect. Communication is prompt and transparent, and no detail is overlooked. Your peace of mind matters to us, which is why we carry robust insurance and treat your space as if it were our own, creating an experience that feels seamless, personal, and exceptional. 

  • Absolutely. Each and every client is welcome to customize their cleaning service to include add-ons such as linens or interior oven cleaning, or to decline services that are not of interest. Your flat rate price will be customized per your specific requests.

  • Yes; Haven Home Services has a robust insurance policy that protects you in the case of unforeseen issues. We are happy to provide proof of insurance upon request.